Before you come into the salon
We would like to ask all clients that are experiencing any symptoms of Covid-19 not to come to their appointment.
Our staff have been educated on the symptoms and equally will not be working if they present any.
Coming into the salon
We ask you to arrive on time, not early or late and to wait in the courtyard for your stylist to collect you.
When entering please scan the track and trace and use the hand sanitiser by the door.
All colour consultations need to be done BEFORE you come to the salon so we can make sure you are in for the right service. Please email us at firstname.lastname@example.org if you are a new client or a current client going for a colour change. If you change your mind on what service you want we also need to know that a minimum of 2 days before.
We are now operating clients at a 2 meter distance.
The government guidelines state for us to use both visors & masks for the stylist, the client is required to wear a mask/face covering whilst in the Salon as well.
Doors/windows will be kept open at all times so the salon is well ventilated.
Unfortunately we cannot serve refreshments at this time so please bring your own drink.
Magazines have all been removed but you can still enjoy online browsing by using our WiFi.
We have taken cleaning very seriously and will be cleaning thoroughly. Each section will be cleaned fully between each service and we have left time for this. We also deep clean the salon each morning.
Each stylist has their own disinfectant and has been trained to clean regularly & thoroughly.
Your gown and towel will be new and not reused on anyone else.
Your stylists visor will be cleaned after each service.
As our schedules are so tight and our waiting lists are so big we are sorry to say that anyone over 15 mins late may be turned away. However, as we don’t want to have anyone left without an appointments we will, where possible, offer a smaller service that fits in the time frame left.
No other person is to come with you on your appointment. This includes babies and children sadly.
We would really appreciate if you would buy your retail from us, rather than online to support us moving forward. If you don’t want to do this, please don’t feel pressured- we appreciate your custom non the less.
We will be selling retail as usual.
We will ask you to keep your belongings with you so please bear this in mind when coming to your appointment.
We will be operating normal payment via the card machine, however this will be disinfected after each use.
Please answer the following questions ahead of your appointment -
Have you had the recent on set of a new continuous cough?
Do you have a high temperature?
Have you noticed a loss of, or change in, normal sense of taste or smell?
We look forward to having you back.
The Moss Project Team